Terms & Conditions

1. Acceptance of Terms

By accessing and using the White Hut Function Hall website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Booking and Reservations

2.1 Booking Process: All bookings are subject to availability. A request stays Pending until White Hut staff verifies your GCash payment. A booking is confirmed only after that verification.

2.2 Deposit Requirements: A 50% downpayment via GCash is required to submit a hall or room booking. The remaining 50% must be settled before the event or on check-in, as instructed by staff.

2.3 Cancellation Policy:

• Only pending bookings can be cancelled online through your account.
• Confirmed or fully paid bookings require staff assistance for cancellation or refund requests.
• If a refund is approved, it is returned through GCash after verification and may take several business days.

3. Payment Terms

3.1 Payment Methods: Online payments are accepted through GCash only, using the official QR code or account details shown on this website. Cash may be accepted on-site when arranged with staff. We do not process credit cards, debit cards, or third-party payment links from other sites.

3.2 Payment Schedule:

• 50% downpayment when submitting a booking request
• 50% remaining balance before the event or on check-in
• Full payment is required before the event or stay begins

3.3 Late Payments: Unverified or unpaid balances may delay confirmation or result in cancellation of your booking.

3.4 GCash Payment Gateway: Submitting a GCash reference number does not automatically confirm your booking. Staff will verify the amount, sender, and 13-digit reference against our GCash records. False or reused references may delay or cancel the reservation. GCash fees are paid by the customer. We never ask for your GCash MPIN, OTP, or password.

4. Event Requirements

4.1 Guest Capacity: Each hall has a maximum capacity as determined by fire safety regulations. You must not exceed these limits.

4.2 Setup and Cleanup: Setup time begins 4 hours before your event. Cleanup must be completed within 2 hours after the event ends.

4.3 Decorations: You may decorate the venue but must not cause damage to walls, floors, or fixtures. Certain decorations (open flames, glitter, etc.) are prohibited.

4.4 Alcohol Service: Alcohol may be served in accordance with local laws. We reserve the right to refuse service to intoxicated individuals.

5. Liability and Insurance

5.1 Property Damage: You are responsible for any damage caused to the venue or equipment by you, your guests, or your vendors.

5.2 Personal Property: We are not responsible for loss or damage to personal property brought onto the premises.

5.3 Personal Injury: We maintain appropriate insurance coverage. However, we are not liable for injuries resulting from guest negligence or misconduct.

5.4 Force Majeure: We are not liable for failure to perform due to circumstances beyond our control (natural disasters, government actions, etc.).

6. User Accounts

6.1 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

6.2 Account Termination: We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

6.3 Accurate Information: You must provide accurate and complete information when creating an account and making bookings.

7. Intellectual Property

7.1 Website Content: All content on our website (text, images, logos, etc.) is our property and protected by copyright laws.

7.2 Usage Restrictions: You may not reproduce, distribute, or modify our content without written permission.

7.3 User Content: By submitting content (reviews, photos, etc.), you grant us permission to use it for marketing and promotional purposes.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Changes to Terms

We may update these Terms and Conditions from time to time. We will notify you of significant changes by:

• Posting the updated terms on our website
• Sending an email notification
• Providing notice through our booking system

Your continued use of our services after changes constitutes acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the Philippines. Any disputes shall be resolved in the courts of Midsayap, Cotabato.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us: